---
title: iVantage ViewPoints | Shelley Burns
description: iVantage experts offer insight and guidance on hospital benchmarking, performance improvement, strategic planning and managed care optimization
---

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# ViewPoints Blog

## Shelley Burns

### Recent Posts

[![](https://blog.chartis.com/hubfs/Icons/blogleadership.png)](https://blog.chartis.com/blog/using-market-analytics-to-improve-the-er-experience)

## [Using Market Analytics to Improve the ER Experience](https://blog.chartis.com/blog/using-market-analytics-to-improve-the-er-experience)

When the Affordable Care Act was created conventional wisdom suggested that one of the by-products reducing the ranks of the uninsured would be a simultaneous drop in Emergency Room volume. 

[more »](https://blog.chartis.com/blog/using-market-analytics-to-improve-the-er-experience)

[![](https://blog.chartis.com/hubfs/Icons/blogleadership.png)](https://blog.chartis.com/blog/community-hospitals-seven-tips-to-encourage-innovation/)

## [Community Hospitals - Seven Tips to Encourage Innovation](https://blog.chartis.com/blog/community-hospitals-seven-tips-to-encourage-innovation/)

Community Hospitals "independent hospitals of ~300 beds and less have to tackle the same issues as their big-bed brothers or health system sisters. They must lower costs while improving quality, do more with fewer resources, and affiliate effectively with other providers. But they don't have the scale or corporate structure to help with research, data mining, standardization, group purchasing and the like to drive efficiencies.

[more »](https://blog.chartis.com/blog/community-hospitals-seven-tips-to-encourage-innovation/)

[All posts](https://blog.chartis.com/blog/all)

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